r baazi Terms and Conditions

General Rules

r baazi is an online gaming and betting platform that offers Bangladeshi users slot games, live casino, sports betting, and other entertainment services. These terms serve as a legal agreement between r baazi and its users.

To use this platform, users must be at least 21 years of age. Minors are strictly prohibited from creating an account or playing on this site. r baazi may request necessary documents to verify age at any time.

In these terms, "platform" refers to the r baazi website, mobile app, and all related services. "User" refers to any registered or unregistered visitor who accesses this platform.

• These terms and conditions are effective under the applicable laws of all relevant jurisdictions.
• Users are solely responsible for complying with the laws of their own area.
• r baazi reserves the right to modify or discontinue services at any time without notice.

Account Registration

To open an account on r baazi, users must provide accurate and complete information. Registering with false information may result in account cancellation and forfeiture of any stored balance.

2.1 Single Account Policy

Each user may hold only one account. If the same person creates multiple accounts, all of them will be closed and all bonuses will be considered void. Operating multiple accounts from the same IP address or device is also prohibited.

2.2 Account Security

Users are fully responsible for keeping their login credentials confidential. Passwords must not be shared with anyone. If unauthorized access to an account is suspected, the r baazi support team must be notified immediately.

If account details need to be changed, this can be done through the verification process. The mobile number and email address registered to the account should be kept active at all times.

Identity Verification

r baazi follows a KYC (Know Your Customer) process to ensure a secure environment. Identity verification may be mandatory before withdrawing amounts above a certain limit.

3.1 Accepted Identity Documents

• National Identity Card (NID)
• Passport
• Birth Registration Certificate (where applicable)

Withdrawals may be temporarily held until verification is complete. r baazi always keeps users' personal information secure — read our Privacy Policy for more details.

Deposits and Withdrawals

All financial transactions on r baazi are processed through bKash, Nagad, and Rocket. Both deposits and withdrawals can be made using these three methods.

4.1 Minimum Amounts

• Minimum deposit: ৳200 (applicable for all methods)
• Minimum withdrawal: ৳1,000

4.2 Withdrawal Processing

After a withdrawal request is submitted, funds generally reach the recipient's mobile wallet within 30 minutes to 3 hours. However, this time may increase in cases of identity verification or any suspected activity.

4.3 Important Conditions

Withdrawals can only be made through the same method used for the deposit. Withdrawals to third-party wallets are not permitted. The name on the mobile wallet must match the name registered on the account.

To withdraw after playing with a bonus, the specified wagering requirements must be met. If a withdrawal is made without fulfilling the requirements, the bonus balance will be cancelled.

Bonuses and Promotions

r baazi offers various types of bonuses and promotions. Each bonus has its own terms which must be read carefully.

5.1 Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to a maximum of ৳8,000. Before withdrawing this bonus, the bonus amount must be wagered 15 times. For example: a ৳1,000 deposit gives a ৳2,000 bonus and a total balance of ৳3,000, with a wagering requirement of ৳2,000 × 15 = ৳30,000.

5.2 Other Promotions

Weekly r baazi Reload Gift, r baazi Slot Festival Bonus, r baazi Birthday Special Reward, Refer a Friend r baazi Play, and Friday r baazi Cricket Bonanza — each has its own wagering requirements and validity period. Full details of each promotion can be found on the relevant offer page.

5.3 General Bonus Terms

• Multiple bonuses cannot be used at the same time unless specifically permitted.
• If the deposit is withdrawn after receiving a bonus, the bonus will be cancelled.
• If the terms of any bonus are violated, the entire bonus and any associated winnings will be forfeited.
• r baazi reserves the right to modify or discontinue any bonus program at any time.

Gaming Rules

All games on r baazi are fair and technically transparent. Separate rules apply to each section — slots, live casino, and sports betting.

6.1 Betting Rules

Once a bet is confirmed in a game, it cannot be changed or cancelled. If a game is cancelled due to a technical error, the bet for that round will be refunded. In sports betting, the rules for cancelling a bet before a match starts may vary for each event.

6.2 Minimum and Maximum Bets

Separate limits are set for each game and betting market, which are displayed in the game interface. Placing a bet outside the displayed limits will not be possible.

6.3 VIP Program

Regular players can participate in the VIP program across five tiers: Bronze, Silver, Gold, Platinum, and Diamond. Each tier offers weekly cashback and special benefits. VIP status may change at r baazi's discretion.

Prohibited Activities

The following activities are strictly prohibited on the r baazi platform and may result in account cancellation:

1. Attempting to abuse bonuses or exploit the bonus system
2. Creating multiple accounts to claim bonuses
3. Using automated software or bots to play games
4. Attempting to gain fraudulent or unfair advantage on the platform
5. Money laundering or using funds from illegal sources
6. Placing bets on behalf of third parties or using third-party funds
7. Exploiting technical errors on the platform

If any of the above activities are proven, r baazi reserves the right to close the relevant account and forfeit all balances and winnings.

Account Suspension and Closure

r baazi may temporarily suspend or permanently close an account in the following circumstances:

• Violation of any provision of the terms and conditions
• Failure to complete identity verification or providing incorrect information
• Suspicion of fraud or deception
• By order of a law enforcement authority

8.1 Voluntary Account Closure

If a user wishes to close their own account, they can contact the support team. All pending withdrawals must be completed before the account is closed. Full details on the self-exclusion option can be found on the Responsible Gaming page.

Privacy and Data Protection

r baazi places the highest importance on the security of users' personal information. All data is kept secure using SSL encryption and modern security technology.

r baazi does not sell users' personal information to third parties under any circumstances. However, sharing information may be necessary due to legal obligations or to prevent fraud. Full details on how data is used are discussed in our Privacy Policy.

It is the user's responsibility to keep the information provided at the time of account registration accurate and up to date. If information needs to be changed, the support team can be contacted for assistance.

Limitation of Liability

r baazi is not liable for any direct or indirect loss arising from the use of the platform, unless it is directly caused by r baazi's own negligence.

10.1 Technical Issues

r baazi does not accept liability for any loss caused by internet disconnection, server problems, or third-party software errors. However, r baazi always endeavours to provide uninterrupted service on its part.

10.2 Betting Decisions

All betting and gaming decisions are made by the user at their own discretion. r baazi is not responsible for financial losses. For help with gaming addiction, please follow our responsible gaming guidelines.

Right to Change Terms

r baazi reserves the right to partially or fully modify these terms and conditions at any time. In the case of significant changes, users will be notified through their registered contact method or via a platform notification.

If the platform continues to be used after a change, the user will be considered to have agreed to the new terms. It is therefore advised to check this page regularly. If you have any questions about the terms, you may find answers on our FAQ page.

Contact and Support

If you have any questions or complaints about these terms, r baazi's support team is available seven days a week, twenty-four hours a day, in both Bengali and English.